Refunds and returns

In our bakery we bake for you the most tasty products. Because all our products have an expiration date, we can never take them back.

We make every effort to deliver your order in good condition and complete.
All our products are thoroughly checked during baking and packing. Nevertheless, it may happen that upon delivery the packaging is damaged, the product is not correct or you received the wrong item.

In this case you can contact us through our complaint procedure, how exactly this works can be found by clicking here.

After sending the complete details, we will contact you within 24 hours on weekdays with a suitable solution.